Tel: 01332 299449 - TypeTalk: 18001 01332 299449

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Meet Rob Barfield.

Welfare Rights – Meet Rob Barfield & Alison Johnson


Welfare Rights

Who will support you?

Hi, I’m Rob Barfield, Welfare Rights and Benefits Advisor. I have been with Disability Direct since September 2010. Having used the welfare benefits system myself over the years, I fully understand how frustrating and difficult it can be to get the right information, for what is frequently a very complicated system.

With welfare reform and benefit changes high on every bodies agenda, the need for independent advice is as great as ever. I think people appreciate having a central resource that they can easily contact.

Hi, Im Alison and i started with Disability Direct as a volunteer and now work part time on the Welfare Rights team. My expertise is in disability benefits, but i have a wealth of knowledge in all disability related subjects, so please feel free to come to me for advice.

What does the project do

Available to anyone in the Derby area, who has an interest in disability or sickness related benefits.

Enquiries regarding:

  • DWP Form Completion
  • Disability Living Allowance, Attendance Allowance
  • Personal Independence Payments
  • Carers Allowance
  • Job Seekers Allowance, Employment Support Allowance
  • Income Support, Incapacity Benefit
  • Pension Credit
  • Housing Benefit, Council Tax Benefit
  • Working, Child Tax Credits
  • Social Fund/Budgeting Loans
  • Motability, Blue Badge Scheme
  • Statutory Sick Pay
  • Benefits Checks and entitlements
  • Advice and guidance on all aspects of welfare benefits


Can you fill in my PIP form?
Yes. You will need to get the forms from the Benefits Agency before I can see you. You can contact them on 0800 917 2222. I am unable to see people without an appointment, so please book in advance.

I have been turned down for my disability related benefit, will you support me at tribunal?
Yes, we are now able to take on appeals cases. We will support you from the initial reconsideration letter, right through to the tribunal.

Is it a free service?
Unfortunately, we have recently had to start making a small charge due to the funding cuts. The form fills are now charged between £5 and £10 each. The appeals cases, which involve some considerable time and paperwork is charged at £100.

Do you do home visits?
Not at the moment, you will need to visit us at the office on Pride Park or on the second Tuesday of each month at London Road Community Hospital.

Unfortunately due to high demand we do not offer a drop in service. Enquiries need to be made by telephone or email.

What Clients Say About Us

My worry was completely taken away thanks to Rob, I just call and I know I will be helped.
Mrs L Walters, Hatton, Derbyshire.
Rob was clear and made the whole process easier to understand, he has helped me get back to living my life and looking after myself – Thank you.
Mrs J Sly, Mickelover, Derby.

Rob Barfield

Benefits Advisor – Welfare Rights

Contact Information

Website :
Email : – Monday to Friday 9am to 3.30pm
Tel : 01332 299449 ext 2


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